FAQs

Yes, we accept unworn ready to wear items. Detail your issue at info@lizzmore.com and we will provide a label for return.

No you cannot. We can provide a tailor credit up to $100 or a store credit for the full price of your purchase. Please email in detail your issue and attach photos.

If you have received an item which is defective or different to the one purchased, we will issue a refund for the defective/incorrect item(s) as soon as we receive them at our warehouse and inspect the condition of the garments. Restrictions may apply. Please email us at info@lizzmore.com to coordinate the return.

5-7 business days after refund acknowledgement.

4-6 weeks after your made to measure item is submitted. If additional days are needed, you will be notified.